Greener Grass Service Terms and Conditions

 

Download the Greener Grass Service Terms & Conditions PDF

These terms and conditions shall govern and control the services provided to property owner /manager (insert name of client used to login or found on estimate/invoice) and by Greener Grass, LLC who is referred to in this document as Contractor. By accepting our quote for service (electronically, verbally, in writing, or by other means) and/or submitting payment of your first invoice (Check, cash, credit/debit, other) you agree to all terms and conditions herein. For good and valuable consideration, Owner and Contractor agree as follows:

 

Services. Contractor agrees to furnish all labor, materials, equipment, and tools necessary to perform the services for Owner’s real property at the address indicated through account sign in or otherwise indicated prior to acceptance of these terms.

 

Terms and Payment. The term of agreement between Owner and Contractor shall be one year and shall automatically renew each year unless Owner provides written notice to Contractor not later than February 1st of any given contract year that it wishes to terminate the services. The annual amount for any future contract year shall be indicated to Owner prior to the first billing of each year if this cost has been changed. All base service packages, (Basic, Plus or Complete) as well as all supplementary services, (Grub Control, Flea & Tick Control, Aeration, pH Adjustments, etc.) will be setup on an automatic renewal basis to include the same services the following year.

Should the owner wish to cancel or suspend service during the season they must provide written notice 30 days prior to the next scheduled service date. This allows Greener Grass proper time to plan for and procure the materials needed (or not needed) to provide services. Pre-service notices are a courtesy that Greener Grass provides at their discretion. These notices are not, and should not be viewed as, an opportunity to cancel or suspend service. Service cancellations or suspensions received as a result of pre-service notice or in less than 30 days prior to service date may be subject to owner being held liable for the full amount of the service as agreed upon.

Any invoice not paid within 30 days shall bear interest at the lower of the rate of 1.5% per month or the highest rate allowed by law. Contractor reserves the right to cease performance of any services if any invoice remains unpaid past 30 days. In addition to the annual services payment, should Contractor experience cost increases for fuel or other materials or supplies used in connection with the services, Contractor reserves the right to institute material or fuel charges to address such matters.

 

Owners’ responsibilities. In addition to timely paying all invoices, Owner shall also be responsible for the following:

  • Showing Contractor the property boundaries.
  • Identifying any known hazards on the property.
  • Securing all items of value.
  • Identifying the location of all sprinkler heads, underground lines, electric dog fences or other items imbedded or buried in the yard areas.
  • Ensuring that all people and animals are out of the service area when work is performed and for any necessary period there after.

Contractor will not make an independent investigation of these items and will rely upon Owner to identify these matters. The services performed under this Agreement involve the use of motorized equipment and could cause harm or damage to people, animals or property please ensure all pets and children are safely indoors during the time services are performed.

 

Program Results Your Greener Grass program is designed to maintain or improve the health and appearance of your lawn under normal circumstances. There are many variables which affect the condition of your lawn and the results of this program, most of which are out of the realm of control of Greener Grass. We will do our best to educate you on how to manage such occurrences.

  • Cultural Practices: Proper mowing, watering, leaf clean up, etc. are the responsibility of the client. Failure to follow our recommendations may results in unsatisfactory results. To ensure the best results please follow all of our recommendations found throughout the website, in email updates and in our literature.
  • Beginning Condition: The results of your service will be directly affected by the condition of your lawn prior to beginning service. Certain pre-existing conditions related to lawn density, turf variety, weeds, disease, insects, sun/shade, soil, etc may cause reduced effectiveness of our program.
  • Weather: The weather throughout the season will have a direct impact on the results of your program. This can effect weed populations, crabgrass, disease, insects and general health.

 

Property Measurement: In instances for which the owner used online or real means to provide property measurement and square footage information for areas to be serviced the owner certifies that these calculations are accurate to the best of their knowledge. The Owner also certifies that they did not knowingly provide false or misguided information in order to alter the price of rendered services. Any such misrepresentation of information will result in an automatic termination of this agreement. The Contractor reserves to right certify for accuracy any submission of property measurements submitted by the owner. The Contractor also reserves the right to alter any such submission if it is deemed inaccurate. Any such changes can and will alter the price of agreed upon services. If, upon verification of false information being submitted, the Contractor and Owner cannot agree upon a new fee for services based on accurate measurements, the Owner agrees to pay a service fee of 15% of initial annual contract amount. This fee will cover any costs incurred by Contractor related to fuel, scheduling, clerical needs, material purchasing and handling, routing and consulting as a result of submission of false property measurement information by the owner. The owner also agrees to pay, in full, any fees incurred by the contractor for processing or refunding of any payments related to such matters.

 

Miscellaneous. These terms and conditions shall apply to all services performed by Contractor, and as the services may be changed, modified, added or subtracted from time to time so long as Contractor is providing services to Owner. This relationship shall be governed under the laws of the State of Ohio and Owner agrees that in the event any dispute should arise with respect to the services provided by Contractor that Owner and Contractor shall try to resolve the dispute through mediation (and if necessary arbitration) administered by and under the rules of the Stark County court of common pleas and not through litigation or court lawsuits. Contractor makes not warranty, either express or implied regarding the products, chemicals and materials used in performance of the services. Contractor shall not be responsible for any damages to persons or property incurred as a direct or indirect result of the actions of its employees or contractors or the materials used in the performance of the services. If Contractor does have any liability, Contractor’s maximum liability for any claim shall be limited to an amount equal to the fees paid by Owner to Contractor in 12 months directly preceding any claim.