Greener Grass LLC Service Terms & Conditions
These terms and conditions shall govern and control the services provided to property owner /manager “Owner” and by Greener Grass, LLC (DBA Greener Grass Organic Lawn & Pest) who is referred to in this document as “Contractor.” By accepting our quote for service (electronically, verbally, in writing, or by other means) and/or submitting payment of your first invoice (Check, cash, credit/debit, other) you agree to all terms and conditions herein. For good and valuable consideration, Owner and Contractor agree as follows:
Services. Contractor agrees to furnish all labor, materials, equipment, and tools necessary to perform the services for Owner’s real property at the address indicated through account sign in or otherwise indicated prior to acceptance of these terms.
Terms and Payment. The term of agreement between Owner and Contractor shall be through the end of the current calendar year and shall automatically renew each year thereafter unless Owner provides written notice to Contractor not later than February 1st of any given contract year that it wishes to terminate the services. The annual amount for any future contract year shall be indicated to the owner prior to the first billing of each year if this cost has been changed. All base service packages (Basic, Plus or Complete) as well as all supplementary services (Grub Control, Flea & Tick Control, Surface Insect Control, Perimeter Pest Control, Landscape Weed Control and Mosquito, etc.) will be setup on an automatic renewal basis for the same services the following year.
*This agreement is for a full, seasonal program, not a one-time service. Any and all discounts offered shall become null and void if the service is terminated in less than 365 days from the date of inception. This includes prepayment, community, one-time and all other discounts. The owner’s account balance will be reconciled accordingly.
The owner agrees to choose one of two payment options, prepay or auto-pay with a card on file. If the owner fails to do so, the contractor reserves the right to apply a $5.00 check processing fee to each payment submitted.
Refunds: The contractor will assess a $15 or 5% (whichever is greater) fee for all requested refunds. This covers processing fees and administrative costs.
Should the owner wish to cancel or suspend service(s) during the season they must provide 30 days written notice prior to the next scheduled service date. Such requests must be submitted via our electronic form. This will allow Greener Grass proper time to plan for and procure the materials needed (or not needed) to provide services. Pre-service notices are a courtesy that Greener Grass provides at their discretion. These notices are not, and should not be viewed as, an opportunity to cancel or suspend service. Service cancellations/suspensions received less than 30 days prior to service date but more than 48hrs. in advance will be subject to the owner being held liable for half of the amount of the services as agreed upon. Service cancellations/suspensions received less than 48 hrs. prior to service date will result in a full charge for the services as agreed upon.
Any invoice not paid within 15 days shall bear interest at the lower of the rate of 1.5% per month or the highest rate allowed by law. The contractor reserves the right to cease performance of any services if any invoice remains unpaid past 30 days. In addition to the annual services payment, should the contractor experience cost increases for fuel or other materials or supplies used in connection with the services, the contractor reserves the right to institute material or fuel charges to address such matters.
Owners’ Responsibilities. In addition to timely paying all invoices, Owner shall also be responsible for the following:
- Showing the contractor the property boundaries.
- Identifying any known hazards on the property.
- Securing all items of value.
- Identifying the location of all sprinkler heads, underground lines, electric dog fences or other items imbedded or buried in the yard areas.
- Ensuring that all people and animals are out of the service area when work is performed and for any necessary period thereafter.
The contractor will not make an independent investigation of these items and will rely upon the owner to identify these matters. The services performed under this Agreement involve the use of motorized equipment and could cause harm or damage to people, animals or property please ensure all pets and children are safely indoors during the time services are performed.
Program Results. Your Greener Grass program is designed to maintain or improve the health and appearance of your lawn under normal circumstances. There are many variables which affect the condition of your lawn and the results of this program, most of which are out of the realm of control of Greener Grass. We will do our best to educate you on how to manage such occurrences.
- Cultural Practices: Proper mowing, watering, leaf clean up, etc. are the responsibility of the owner. Failure to follow our recommendations may result in unsatisfactory results. To ensure the best results please follow all of our recommendations found throughout the website, in email updates and in our literature.
- Beginning Condition: The results of your service will be directly affected by the condition of your lawn prior to beginning service. Certain pre-existing conditions related to lawn density, turf variety, weeds, disease, insects, sun/shade, soil, etc may cause reduced effectiveness of our program.
- Weather: The weather throughout the season will have a direct impact on the results of your program. This can affect weed populations, crabgrass, disease, insects and general health.
Miscellaneous. These terms and conditions shall apply to all services performed by Contractor, and as the services may be changed, modified, added or subtracted from time to time so long as Contractor is providing services to the owner. This relationship shall be governed under the laws of the State of Ohio and Owner agrees that in the event any dispute should arise with respect to the services provided by Contractor that Owner and Contractor shall try to resolve the dispute through mediation (and if necessary arbitration) administered by and under the rules of the Stark County court of common pleas and not through litigation or court lawsuits. Contractor makes no warranty, either express or implied regarding the products, chemicals and materials used in performance of the services. Contractor shall not be responsible for any damages to persons or property incurred as a direct or indirect result of the actions of its employees or contractors or the materials used in the performance of the services. If Contractor does have any liability, Contractor’s maximum liability for any claim shall be limited to an amount equal to the fees paid by Owner to Contractor in 12 months directly preceding any claim.